Privacy Policy

Privacy Policy

This Privacy Policy explains how Unisonic Technologies (“Unisonic,” “we,” “our,” or “us”) collects, uses, and safeguards the information you provide through www.unisonic.co (the “Services”).

Your privacy is extremely important to us. Please read this Privacy Policy carefully to understand what information we collect, how we use it, and the choices available to you.

BY USING OUR SERVICES, YOU AGREE TO THE COLLECTION, USE, AND PROCESSING OF YOUR INFORMATION AS DESCRIBED IN THIS POLICY. IF YOU DO NOT AGREE, PLEASE DISCONTINUE USE OF THE SERVICES.

International Data Processing

Our systems and service providers may operate on servers located outside your country, including in regions that may not offer the same data protection level as your jurisdiction.
By using our Services, you consent to the transfer and processing of your information in accordance with this Privacy Policy.

Information We Collect

 

When you create an account, subscribe to updates, or interact with our Services, we may collect:
  • Name

  • Email address

  • Contact details

  • Shipping address

  • Optional demographic details (e.g., gender)

If you choose not to provide necessary information, some features of the Services may not function properly.

Payment Information

We use secure third-party payment processors to handle transactions.
  • Your payment details (e.g., credit card information) are sent directly to the processor via encrypted channels.

  • Unisonic does not store or control your payment information.
    Please review your payment processor’s privacy policy for more information.

Customer Support

If you contact us for support, we may collect relevant information such as product details, device performance, or technical logs to help resolve your request.

Device & Network Data

To optimise and improve our Services, we may collect:

  • IP address

  • Browser type

  • Language and region

  • Device identifiers

  • Session activity

  • Server log data (e.g., access time, referral URL)

Cookies
  • Device settings

  • Preferences

  • Browsing history

  • Authentication data

We use several types of cookies, including:

  • Essential cookies: Required for basic site functionality.

  • Performance cookies: Help us understand how users navigate the site.

  • Functionality cookies: Remember your preferences and return visits.

You can learn more about cookies at allaboutcookies.org and manage cookie settings via your browser.

Analytics Tools
We use tools such as Google Analytics to help us understand user behavior and improve our Services. These tools generally do not identify individuals. You may opt out using Google’s opt-out tools.

Consent

When you register an account or use specific site features, we may ask you to confirm your acceptance of this Privacy Policy.

You may withdraw your consent at any time by contacting us, but doing so may limit your ability to use certain features or services.
Please note that deleting your account does not automatically delete all historical data; we will remove identifiable information where possible, but anonymized or non-identifiable data may remain.

How We Use Your Information

We use your information to:

A. Facilitate Transactions
  • Process payments

  • Deliver purchased products

  • Provide order updates

We do not sell or share your personal data with other companies except as necessary to fulfill orders or deliver services.

B. Communicate With You
  • Send order confirmations and updates

  • Provide service announcements

  • Share company news or product information (if subscribed)

You may unsubscribe from promotional emails at any time using the link at the bottom of each message.

C. Improve and Maintain Our Services
  • Monitor site performance

  • Address bugs or technical issues

  • Develop and test new features

  • Personalize user experience

D. Protect Our Services
  • Verify accounts

  • Prevent fraud and abuse

  • Investigate suspicious activity

  • Enforce our terms and policies

E. Marketing and Advertising

With your consent, we may send information about our products or relevant offers.
You may manage these preferences at any time.

Children’s Privacy

Our Services are not intended for children.
If we discover that information has been collected from a minor without appropriate consent, we will delete it as soon as possible.

Users under the age of 16 (or the applicable local age) must obtain permission from a parent or legal guardian before using our Services.

Legal Basis for Processing

We collect and process personal data only when:

  • Necessary for providing our Services

  • Required by law

  • You have given explicit consent

  • Needed to protect our legitimate business interests

We do not collect the content of your private communications.

Sharing of Information

We may share your information with:

  • Trusted service providers assisting in site operation, payment processing, or order fulfillment

  • Regulatory or legal authorities if required by law

  • Business partners only when necessary and with confidentiality protections in place

We do not sell your personal information.

Links to external websites or services on our Site are governed by those entities’ privacy policies.

Data Security

We maintain strong safeguards to protect your data, including:

  • Secure Socket Layer (SSL) encryption

  • Access controls and authentication

  • Encrypted transmission of sensitive data

  • No storage of payment card information on our servers

Despite our efforts, no online system can be completely secure, but we take all reasonable measures to protect your information.

Managing or Deleting Your Information

You can manage your personal information by accessing your account settings, where you may:

  • Update your email, name, or contact information

  • Adjust your communication preferences

  • Delete your account

If you choose to delete your account, we will remove identifiable content from our systems. Certain data may remain for legal or operational purposes.

Data Retention

We retain data only as long as necessary to:

  • Provide our Services

  • Fulfill legal obligations

  • Resolve disputes

  • Enforce our agreements

Once data is no longer required, we securely delete or anonymize it.

Promotional Communications

If you subscribe, we may send periodic promotional content.
If you do not opt in, you will receive only essential service-related communications.

Third-Party Links

Our site may include links to external websites.
We are not responsible for the content or privacy practices of these third parties, and we encourage you to review their policies independently.

Online-Only Policy

This Privacy Policy applies solely to information collected through our website and online Services.

Contact Us

If you have questions about this Privacy Policy, or wish to deactivate or manage your account, you may contact us at:

Email: sales@unisonic.co

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